Introducing PortalConnect Virtual Care

Hello Health is pleased to be launching a new Virtual Care offering! Through the new PortalConnect website, virtual patients will sign up and have access to the patient portal, and have the ability to communicate with the doctor they match with.

Through our partnership with Backline, patients will be able to book appointments with their doctor by phone, instant message or video chat. Other features such as appointment scheduling, visit notes, and prescriptions will also be available to them through the patient portal.

As a Virtual Care doctor, you can choose how many additional patients you want to take on and what time slots you provide them. If you would like to learn more, please contact your Account Manager (, or if you would like to get started, please fill out the following questionnaire.