5.0 Release Note – Efficiency of Primary Care

Hello Health version 5.0 is certified for Meaningful Use* and Surescripts, and includes many other new features and enhanced workflows. Changes include:

EHR enhancements

  • Separating Drug Allergies from Other Allergies in the EHR
  • Combining Medical Problems and Diagnoses and relabeling them Medical Conditions in the EHR
  • Displaying relevant reminders for Clinical Decision Support

Changes to visit documentation

  • Reorganizing the Assessment and Plan section in the Visit Documentation allowing for diagnosis, assessment, and plan of care to be associated
  • Displaying Past diagnoses in the Diagnosis drop-down list for faster documentation
  • Adding Procedures and access to a frequently used procedures list while documenting a visit
  • Sharing relevant visit information with patient, available in the patient portal when consulting visit details

Medication and prescription

  • Adding a new drug-drug, drug-allergy and drug-condition interaction checking module
  • Introducing a seamless, integrated Surescripts certified e-prescribing module including refill management
  • Adding enhanced medication management (CPOE, prepare Rx, send eRx)
  • Facilitating medication reconciliation

Patient education

  • Adding capabilities to send patient education with detailed information about medical conditions, medications or lab results

Patient search and patient reminder lists

  • Adding an advanced search module to search and pull patient lists on multiple criteria
  • Creating and tracking patient reminders

Other enhancements

  • Enhancing task management and adding a unified tasks dashboard
  • Adding task assignments between staff and provider
  • Enhancing superbills to now include patient insurance info, charges and copay
  • Introducing a superbill batch export feature
  • Offering more electronic laboratory requisitions/results suppliers, and ability to comment and share relevant electronic lab results with patient
  • Adding Export/Import enhancements in the patient’s medical record, including submission to immunization registries and syndromic surveillance reporting
  • Enhancing document management with an option to sign off upon review
  • MU & Clinical Quality Measures reports

* Meaningful Use Certification - For providers who are intending to attest for MU Stage 1 incentives, the sections of Hello Health that are currently certified will be marked by the abbreviated Meaningful Use cue (MU Certified). Please inquire about MU training by writing to support@hellohealth.com or refer to our MU specific documentation

Read more about release 5.0:


For full details, access our online videos, offering a closer look at the most recent changes in the Hello Health platform.


If after using our tools you need additional help, please contact our Customer Support Team. You can reach us by email or by calling 1-866-779-1536.